Privacy Policy
At RugbyClubman.com, your privacy is of paramount importance to us. We are committed to safeguarding your personal data and processing it in a transparent, lawful, and ethical manner that respects your rights and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Introduction
This Privacy Policy outlines how RugbyClubman.com (“we”, “us”, or “our”) collects, uses, discloses, and protects personal data obtained from individuals accessing or using our website and related services. We uphold the principle of “privacy by design” and are dedicated to maintaining the confidentiality, integrity, and availability of the data we process.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of RugbyClubman.com and to all data collected via our website, products, services, and communication channels within the scope of GDPR and CCPA jurisdictions. RugbyClubman.com is the data controller for the personal data collected and determines the purposes and means of data processing.
3. Categories of Data Processed
We process the following categories of personal data:
Usage Data:
Includes information about how users interact with RugbyClubman.com, such as IP address, browser type and version, operating system, referral source, time zone settings, page views, duration of visits, and navigation paths.
Account Data:
Includes data provided when creating or managing an account, including name, postal address, email address, and telephone number.
Profile Data:
Includes preferences, purchase history, order behavior, account settings, and user-generated content.
Communication Data:
Includes data related to customer support tickets, contact form submissions, feedback, and ongoing correspondence with our support team.
Technical Data:
Includes device identifiers, system configuration, browser plug-in types and versions, screen resolution, and network access data.
Transaction Data:
Includes billing and delivery information, payment method details (processed through secure third-party providers), order confirmations, and fulfillment records.
Preference Data:
Includes information regarding communication preferences, product interests, marketing opt-ins or opt-outs, and user settings.
4. Legal Bases for Processing
We process your personal data only when legally permitted under the following bases:
– Consent: Where you have given explicit permission (e.g., subscribing to newsletters).
– Contractual Necessity: Where processing is necessary to fulfill a contract or deliver requested services.
– Legal Obligation: Where compliance with applicable legal or regulatory obligations requires data processing.
– Legitimate Interests: To improve our services, prevent fraud, secure our network, and analyze web interactions (without overriding your rights and freedoms).
5. Your Rights
You have the following rights under applicable data protection laws:
– Right of Access: To obtain confirmation of whether we hold your personal data and to access it.
– Right to Rectification: To correct inaccurate or incomplete data.
– Right to Erasure: To request data deletion where legally applicable (“right to be forgotten”).
– Right to Restriction of Processing: To limit processing under specific circumstances.
– Right to Data Portability: To receive your data in a structured, machine-readable format and transmit it to another controller.
– Right to Object: To object to certain types of processing, including direct marketing.
– Right to Withdraw Consent: Where the processing is based on your consent, to withdraw it at any time.
– Right Not to be Subject to Automated Decision-Making: Including profiling, where such decisions may have legal effects.
To exercise these rights, please contact us at [email protected]. We may require proof of identification for verification purposes.
6. Security Measures
We implement robust technical and organizational safeguards to protect your data, including:
– Data encryption in transit and at rest
– Limited and role-based access controls
– Secure system configuration and regular vulnerability assessments
– Firewalls and intrusion detection mechanisms
– Employee data protection training and confidentiality agreements
– Automated and securely stored backups with regular recovery testing
7. International Data Transfers
Where personal data is transferred outside of the European Economic Area (EEA) or recognized jurisdictions, we rely on legally recognized mechanisms such as Standard Contractual Clauses (SCCs), adequacy decisions, or other legally valid alternatives that ensure compliance with data protection obligations.
8. Data Retention
We retain your personal data only for the duration necessary to fulfill the purposes for which it was collected, including:
– Account and profile data: Retained as long as your account remains active and for up to 24 months after termination.
– Transactional data: Retained for legal and financial recordkeeping for up to 7 years.
– Communication data: Retained for the duration of the support case, and archived for up to 36 months.
– Technical and usage data: Typically retained for up to 12 months for performance analysis and diagnostics.
We may retain data longer where mandated by legal obligations, contractual requirements, or legitimate interests.
9. Cookie Policy
RugbyClubman.com uses cookies and similar technologies to enhance user experience and gather analytics. Cookies are small data files stored on your device when you visit our website. We use the following categories:
– Essential Cookies: Required for website functionality, security, and accessibility.
– Functional Cookies: Remember user choices to improve user experience.
– Analytics Cookies: Collect anonymous data to analyze user behavior and site usage patterns, using platforms like Google Analytics.
– Performance Cookies: Monitor site performance and responsiveness.
10. Cookie Management and Compliance
You can control and manage cookies through your browser settings or via the cookie consent banner on our website. Under GDPR and CCPA, you are entitled to:
– Opt in or out of non-essential cookies
– Revoke consent at any time
– Be informed of tracking technologies in use
Our cookie management tools allow granular control and respect your privacy preferences. Users in California may opt out of the “sale” or “sharing” of personal data under CCPA by managing cookie settings or contacting us directly.
11. Special Protections for Children
Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from them. If we become aware that personal data has been collected from a child without verified parental consent, we will take appropriate steps to delete such data promptly.
12. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy to reflect changes in our practices or relevant legal requirements. If material changes occur, we will notify users through appropriate channels such as website banners or direct communication. Continued use of RugbyClubman.com following changes constitutes your acceptance of the updated policy.
13. Contact
For questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact:
Email: [email protected]
We are committed to cooperating with regulatory authorities and ensuring compliance with GDPR, CCPA, and other applicable data protection laws. Your privacy matters, and we encourage you to reach out with any concerns.